Shipping policy

Thank you for shopping with Holla Store Front! We aim to deliver your orders as quickly and safely as possible. Please review our shipping policy below.

1. Processing Time

  • All orders are processed within 1–3 business days after receiving payment confirmation.

  • Orders are not processed, shipped, or delivered on weekends or public holidays.

  • If we are experiencing a high volume of orders or there are delays due to unforeseen circumstances, we will notify you via email.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

Shipping Method Estimated Delivery Time Cost
Standard Shipping 3–7 business days [£.099 or "Free over £100"]
Express Shipping 1–3 business days [£20]
International Shipping 7–30 business days Varies by location

Note: Delivery times are estimates and not guaranteed. Delays may occur due to weather, customs, or carrier issues.

3. Shipping Locations

  • We ship to UK, EU, and select international locations.

  • If your country is not available at checkout, please contact us to confirm availability.

4. Shipping Fees

  • Shipping charges are calculated at checkout based on your location and selected method.

  • Free standard shipping may be offered on qualifying orders (e.g., orders over £X).

5. Tracking Your Order

  • Once your order is shipped, you will receive an email with tracking information.

  • Please allow up to 48 hours for tracking updates to become visible.

6. Delivery Issues

If your order is delayed, lost, or damaged during shipping:

  • Contact us immediately at [support@hollastorefront.co.uk] with your order number.

  • We will work with the courier to resolve the issue.

  • Holla Store Front is not responsible for delivery delays caused by incorrect shipping information provided at checkout.

7. Customs, Duties & Taxes (for International Orders)

  • International shipments may be subject to import duties, taxes, or customs fees, which are the responsibility of the buyer.

  • Holla Store Front is not responsible for delays caused by customs processing.

8. Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address, refusal of delivery, or failure to collect, we will contact you to arrange reshipment (shipping charges may apply).

9. Contact Us

If you have any questions or concerns about your order or this policy, feel free to reach out:

📧 Email: support@hollastorefront.co.uk
📞 Phone: []
🌐 Website: www.hollastorefront.com